References

Raahepolis – ALMA - An agile system for all real estate management

Real Estate Management
Maintenance and Service
Technical Documentation & Management
Having over 20 leased properties and almost 100 tenants requires accurate, up-to-date information on where things are, what is done over time, and what has been agreed on with clients.

Raahepolis owns over 50 000 m² of office, production and logistic spaces in the Raahe region. As a result of municipal mergers, the organization is made up of several companies. Several different external actors have provided the maintenance services of these premises over the years. It is thus not surprising that the documentation of the different buildings and any work conducted was deficient or even non-existent.

Managing its property information caused Raahepolis a great deal of problems and extra work, until in 2016 it began collaboration with ALMA, and everything changed.

“Drawings, operating documentation, electrical and authority inspections, maintenance logs, reminders and lately, fiber optic network management. All these are now in one place and the whole thing works logically. We are also able to save important client emails together with their attachments in the system. This is really useful, as these often involve contractual issues. In this way, we are able to record them immediately, and easily find them again when needed,” Kari Malkamäki thanks ALMA for its diversity and ability to scale its services to the needs of real estate operators.

Raahepolis trusts ALMA with its real estate maintenance information and documentation

ALMA, which is much used in industrial production plant maintenance, was customized to answer to the needs of Raahepolis as regards, for example, terms and specific
property information.
 

“We are extremely satisfied with how ALMA took on Raahepolis and its problems. We didn’t really know ourselves what we specifically needed, but it’s the sign of a true expert when someone listens and is able to tell you and guide you on what you might need. ALMA and its system meet our needs perfectly,” says Malkamäki.

 

Text: Tia Härkönen / Photo: Raahepolis Oy

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Raahepolis Oy constructs, leases, and sells premises for the needs of business and public administration. The company owns and leases approximately 50 000 m² of office space. Raahepolis is owned by the City of Raahe and is the leading business premises company
in the Raahe sub-region. www.raahepolis.fi