Telia’s massive data centre uses ALMA for maintenance

In the summer of 2018 Telia opened the largest telecommunication centre in Scandinavia. The giant Helsinki Data Centre (HDC) houses over 200,000 computer servers, which provide high speed connections with the world. The functioning of HDC is supported by ALMA’s data system.

Telia HDC, situated at Helsinki’s Pitäjänmäki, is an open data centre, where any company or association may bring their own servers to tap into high-speed telecommunication links. This is the feature that sets HDC apart from many other large data centres. The equipment pool of large data centres often caters only to certain organisations or their individual network services.

Such a larger facility and its equipment base need a reliable maintenance system, which provides all necessary information easily and in real time. The data system supplied by ALMA facilitates efficient documentation necessary for HDC, its maintenance and repair ticketing, reporting and use of training materials, and serves as a support for running financial matters of the facility.

‘We chose ALMA to provide this service, because this is where we found exactly the system that we wanted. ALMA’s price/quality ratio is also spot on, and moreover, ALMA’s Finnish pedigree was another a benefit in comparison with its international competitors", says Petteri Hellsten, Telia HDC Facilities Manager.

Around 30 persons use ALMA’s data system in Telia HDC. The system facilitates the management and maintenance of the facility, but thanks to ALMA the thousands of units and systems in HDC can be documented to become parts of the integrated whole. Furthermore, efficient use of the maintenance calendar, as well as fast repair and maintenance ticketing of equipment are additional benefits offered by ALMA’s data system to Telia HDC.

ALMA was first commissioned in Telia HDC as early as in April of 2018, i.e. a couple of months before the official launch of the centre. Telia HDC is also looking for possibilities to implement ALMA’s new applications and solutions in future. These include, inter alia, applications connected with planning and project management, as well as documentation of spare parts.

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