ALMA brings winds of change to Helen’s power and automation maintenance

The power company Helen Oy is focusing on long-term and comprehensive solutions for information management at its existing and future production facilities. This was emphasised also when they were selecting a partner for their information management project. ALMA proved to be successful.

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Helen is one of the largest power companies in Finland, offering new energy solutions. Its innovative energy solutions have been awarded as the most efficient in the world, and the company has nearly 400,000 customers throughout Finland. The company produces electricity and district heating in its power plants in Vuosaari, Hanasaari and Salmisaari.

Developing the company’s business operations has always been important, and there have been plenty of innovations. That is true even now, as digitisation has created the need to focus on and improve production facility information management and relevant information management processes.

When the old ways no longer work

For Helen, the impulse towards a better management of technical information and lifespan started from problems with the overall management of information.

If our own competent staff is telling us that changes should be made to the operational and working models of our automation processes, we can’t just brush it aside. It was also clear that as far as technical information management was concerned, the documentation could do with much greater precision. Not everyone who needed to access the information was able to, and finding the right information took way too much time, said Panu Oksman, Development Manager.

First, the power and automation maintenance information from the A and B facility at Salmisaari, Helsinki, was recorded. A lot of the source material was incorrect, and not all previous amendments were visible. People were having to look for files from scratch, because they did not know exactly where to find what they were looking for.

Well, it was a bit difficult. In maintenance and servicing situations, it has been anything but sensible, because the information was entered into the system retrospectively. It wasn’t really possible to talk about real-time information at that point, Oksman stated.

A strong life-cycle of technical information management is an advantage to everyone

With ALMA, Helen moved on to completely new kinds of working methods and documentation. Now, all information can be entered into the system while things are being done. There is no need for separate stages, and all works and records have a consistent rhythm. Future maintenance works will also be recorded directly in ALMA.

This results in significant implications on the use of time, and work speeding up. Any new information is available immediately, and can be promptly shared with all parties: with our own employees, with engineering offices and subcontractors, Oksman listed.

The energy industry is going through big changes, with regard to environmental requirements, the development of electricity prices, and challenges related to energy production for peak consumption periods. These issues have a considerable effect on what information is used to modernise and perform maintenance on a production facility, and how much extra work is necessary for keeping information up to date.

Technical information management plays a key role in the work productivity of those involved with production processes, as well as in achieving the quality, volume and information security of production processes. Many organisations use several applications and various information systems, which does not always make things easier. 

ALMA provides a single integrated system even for complicated fields of information, including everything required. The flow of information can be assuredly efficient, safe and fast. In the energy industry, stability and persistence are important factors. ALMA Consulting can also give us a long-term vision of how we can strengthen our information management and relevant practices together, to ensure a great and high-quality end result. This is something we value greatly, Panu Oksman said.

 

Text: Tia Härkönen

Photos: Tia Härkönen and Helen Oy

 

 

Raahepolis – ALMA - An agile system for all real estate management

Having over 20 leased properties and almost 100 tenants requires accurate, up-to-date information on where things are, what is done over time, and what has been agreed on with clients.

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Raahepolis owns over 50 000 m² of office, production and logistic spaces in the Raahe region. As a result of municipal mergers, the organization is made up of several companies. Several different external actors have provided the maintenance services of these premises over the years. It is thus not surprising that the documentation of the different buildings and any work conducted was deficient or even non-existent.

Managing its property information caused Raahepolis a great deal of problems and extra work, until in 2016 it began collaboration with ALMA, and everything changed.

“Drawings, operating documentation, electrical and authority inspections, maintenance logs, reminders and lately, fiber optic network management. All these are now in one place and the whole thing works logically. We are also able to save important client emails together with their attachments in the system. This is really useful, as these often involve contractual issues. In this way, we are able to record them immediately, and easily find them again when needed,” Kari Malkamäki thanks ALMA for its diversity and ability to scale its services to the needs of real estate operators.

Raahepolis trusts ALMA with its real estate maintenance information and documentation

ALMA, which is much used in industrial production plant maintenance, was customized to answer to the needs of Raahepolis as regards, for example, terms and specific
property information.

 

“We are extremely satisfied with how ALMA took on Raahepolis and its problems. We didn’t really know ourselves what we specifically needed, but it’s the sign of a true expert when someone listens and is able to tell you and guide you on what you might need. ALMA and its system meet our needs perfectly,” says Malkamäki.

 

Text: Tia Härkönen / Photo: Raahepolis Oy

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Telia’s massive data centre uses ALMA for its maintenance

Telia opened the largest telecommunication centre Helsinki Data Centre (HDC) in June 2018. The data system supplied by ALMA facilitates efficient documentation necessary for HDC, its maintenance and repair ticketing, reporting and use of training materials, and serves as a support for running financial matters of the facility.

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Telia HDC, situated at Helsinki’s Pitäjänmäki, is an open data centre, which means that any company or association may bring their servers to tap into its high-speed telecommunication links. This is the feature that sets HDC apart from many other large data centres. The equipment pool of large data centres often caters only to certain organisations or their individual network services.

"Such a larger facility and its equipment base need a reliable maintenance system, which provides all necessary information easily and in real time. We chose ALMA to provide this service, because this is where we found exactly the system that we wanted. ALMA’s price/quality ratio is also spot on, and moreover, ALMA’s Finnish pedigree was another a benefit in comparison with its international competitors", says Petteri Hellsten, Telia HDC Facilities Manager.

Security, speed and reliability

Helsinki and Pitäjänmäki were selected as the location for Telia HDC due to security consideration, and good fibre connections. There are no major geopolitical risks in Scandinavia and in Finland, and neither do earthquakes pose threat to the delicate equipment located here.

"Particular attention has been paid to security of Telia HDC. Thus, its level of security satisfies the requirements of a high-level security standards. Moreover, the service ALMA provides for us has been swift, efficient and secure. We at Telia HDC see ALMA as one of the key strategic partners", admits the head of the data centre construction project Juha Ekman of Telia Finland.

Telia HDC’s location in Helsinki is also essential in terms of environmental benefits. Heat generated by servers is not actually lost, instead Fortum can use it in their own district heat generation process.

Development is ongoing

Around 30 persons use ALMA’s data system in Telia HDC. The system facilitates the management and maintenance of the facility, but thanks to ALMA the thousands of units and systems in HDC can be documented to become parts of the integrated whole. Furthermore, efficient use of the maintenance calendar, as well as fast repair and maintenance ticketing of equipment are additional benefits offered by ALMA’s data system to Telia HDC.

ALMA was first commissioned in Telia HDC as early as in April of 2018, i.e. a couple of months before the official launch of the centre. The experience of Telia HDC’s staff with the use of ALMA have been positive.

"We are currently developing and tailoring the content of ALMA to make it even better. We continuously gather the best practices related with the system. They are then used to adjust and modify ALMA such that it could meet our needs even better", says Hellsten.

Telia HDC is also looking for possibilities to implement ALMA’s new applications and solutions in future. These include, inter alia, applications connected with planning and project management, as well as documentation of spare parts. It is intended to take the decisions extending the system in the spring of 2019.

Information is everything.

Information and know-how are your assets. Do you know who uses them and for what?

The ALMA® system ensures that the invaluable information and know-how generated over the plant’s lifecycle is not lost to the organisation. Instead, it will be stored in a single system and be available on a real-time basis to all who need it.

ALMA Consulting Oy Ltd offers a full range of software services from commissioning and development to maintenance, support and training. ALMA® is registered trade mark and it has been in the market since 1986.