ALMA brings winds of change to Helen’s power and automation maintenance
The power company Helen Oy is focusing on long-term and comprehensive solutions for information management at its existing and future production facilities. This was emphasised also when they were selecting a partner for their information management project. ALMA proved to be successful.
Helen is one of the largest power companies in Finland, offering new energy solutions. Its innovative energy solutions have been awarded as the most efficient in the world, and the company has nearly 400,000 customers throughout Finland. The company produces electricity and district heating in its power plants in Vuosaari, Hanasaari and Salmisaari.
Developing the company’s business operations has always been important, and there have been plenty of innovations. That is true even now, as digitisation has created the need to focus on and improve production facility information management and relevant information management processes.
When the old ways no longer work
For Helen, the impulse towards a better management of technical information and lifespan started from problems with the overall management of information.
If our own competent staff is telling us that changes should be made to the operational and working models of our automation processes, we can’t just brush it aside. It was also clear that as far as technical information management was concerned, the documentation could do with much greater precision. Not everyone who needed to access the information was able to, and finding the right information took way too much time, said Panu Oksman, Development Manager.
First, the power and automation maintenance information from the A and B facility at Salmisaari, Helsinki, was recorded. A lot of the source material was incorrect, and not all previous amendments were visible. People were having to look for files from scratch, because they did not know exactly where to find what they were looking for.
Well, it was a bit difficult. In maintenance and servicing situations, it has been anything but sensible, because the information was entered into the system retrospectively. It wasn’t really possible to talk about real-time information at that point, Oksman stated.
A strong life-cycle of technical information management is an advantage to everyone
With ALMA, Helen moved on to completely new kinds of working methods and documentation. Now, all information can be entered into the system while things are being done. There is no need for separate stages, and all works and records have a consistent rhythm. Future maintenance works will also be recorded directly in ALMA.
This results in significant implications on the use of time, and work speeding up. Any new information is available immediately, and can be promptly shared with all parties: with our own employees, with engineering offices and subcontractors, Oksman listed.
The energy industry is going through big changes, with regard to environmental requirements, the development of electricity prices, and challenges related to energy production for peak consumption periods. These issues have a considerable effect on what information is used to modernise and perform maintenance on a production facility, and how much extra work is necessary for keeping information up to date.
Technical information management plays a key role in the work productivity of those involved with production processes, as well as in achieving the quality, volume and information security of production processes. Many organisations use several applications and various information systems, which does not always make things easier.
ALMA provides a single integrated system even for complicated fields of information, including everything required. The flow of information can be assuredly efficient, safe and fast. In the energy industry, stability and persistence are important factors. ALMA Consulting can also give us a long-term vision of how we can strengthen our information management and relevant practices together, to ensure a great and high-quality end result. This is something we value greatly, Panu Oksman said.
Text: Tia Härkönen
Photos: Tia Härkönen and Helen Oy
Raahepolis – ALMA - An agile system for all real estate management
Having over 20 leased properties and almost 100 tenants requires accurate, up-to-date information on where things are, what is done over time, and what has been agreed on with clients.
Raahepolis owns over 50 000 m² of office, production and logistic spaces in the Raahe region. As a result of municipal mergers, the organization is made up of several companies. Several different external actors have provided the maintenance services of these premises over the years. It is thus not surprising that the documentation of the different buildings and any work conducted was deficient or even non-existent.
Managing its property information caused Raahepolis a great deal of problems and extra work, until in 2016 it began collaboration with ALMA, and everything changed.
“Drawings, operating documentation, electrical and authority inspections, maintenance logs, reminders and lately, fiber optic network management. All these are now in one place and the whole thing works logically. We are also able to save important client emails together with their attachments in the system. This is really useful, as these often involve contractual issues. In this way, we are able to record them immediately, and easily find them again when needed,” Kari Malkamäki thanks ALMA for its diversity and ability to scale its services to the needs of real estate operators.
Raahepolis trusts ALMA with its real estate maintenance information and documentation
ALMA, which is much used in industrial production plant maintenance, was customized to answer to the needs of Raahepolis as regards, for example, terms and specific
“We are extremely satisfied with how ALMA took on Raahepolis and its problems. We didn’t really know ourselves what we specifically needed, but it’s the sign of a true expert when someone listens and is able to tell you and guide you on what you might need. ALMA and its system meet our needs perfectly,” says Malkamäki.
Text: Tia Härkönen / Photo: Raahepolis Oy
Neste Engineering Solutions uses ALMA in even its most challenging instrumentation and automation projects
Neste Engineering Solutions Ltd and ALMA have worked in cooperation for 20 years. Together they have fine-tuned operating methods and solutions to ensure that they fulfill customers’ needs. The shutdowns at the production plant in Neste Porvoo are a good example of ALMA at its best.
Neste Engineering Solutions is a solution provider that specializes in particularly demanding instrumentation and automation projects. All its operations require a strong safety and quality culture.
Heimo Heikkilä, a specialist working in Information Management Operations explains that the key elements are the designing of safe plants and influencing the safety and smoothly-flowing work of employees. ALMA provides excellent help in this. ALMA’s usefulness and the strength of the cooperation between the partners is clear in the shutdowns of Neste Porvoo’s production plants. Shutdown and its planning involves years of work, with hundreds of simultaneous sub-projects. It takes place every five years, and lasts for about five weeks.
“The process involves surveys for making basic plans, further defining these plans, and finally detailed plans for the actual shutdown. This requires a comprehensive system, in which everything is controlled and readily at hand. The last time, in 2015, ALMA had about 70 users. The number of licenses was slightly less, but we were easily able to temporarily obtain the required additional amount. It is important in long, demanding project procedures that everything works and that we receive 100% support from our supplier. When preparing for the shutdown, the plant constantly has other lifecycle-related needs: for example, revision control and the renewal of products and their scheduling,” says Heikkilä.
By choosing the right methods for managing and maintaining information, the organization can anticipate and reduce the project’s potential risks.
“The significance of growing automation and the increasingly intelligent documentation of process control and maintenance is constantly rising. For this reason too, ALMA has been the right choice for us. When we were looking for a planning system in the mid 1990s, one which is supported by the supplier, we found ALMA. Over the years, our cooperation has grown stronger and we are thrilled with how innovatively ALMA develops both the system and the operations of the whole organization.”
Neste Engineering Solutions uses ALMA globally
“Neste Engineering Solutions has chosen ALMA as its internal tool for different projects. It will also be expanded to electrical engineering. We have already carried out projects intelligently using digital solutions for a long time. We prioritize the management of our network, in which we focus on high quality and above all, a safe end result from the customer’s perspective. This is why we trust ALMA”, says Heimo Heikkilä.
Neste Engineering Solutions Oy was previously known as Neste Jacobs Oy. The name was changed as of January 1, 2018.
Text: Tia Härkönen / Photo: Neste
Information and know-how are your assets. Do you know who uses them and for what?
The ALMA® system ensures that the invaluable information and know-how generated over the plant’s lifecycle is not lost to the organisation. Instead, it will be stored in a single system and be available on a real-time basis to all who need it.
ALMA Consulting Oy Ltd offers a full range of software services from commissioning and development to maintenance, support and training. ALMA® is registered trade mark and it has been in the market since 1986.
The amount of technical information is constantly increasing in the construction and renovation of real estate. How to proceed in a situation where the current maintenance book is no longer relevant?
ALMA Consulting Oy opened a new office in Helsinki in early March 2018. Now the number of office staff has doubled, as project manager Henri Määttä joined the team in August, in addition to Business Manager Janne Lappi.
Our annual client days will be held again in early September in Kokkola. This year’s programme is also going to be interesting, in addition to case studies of ALMA’s solutions for various industries.